Platform Maintenance
Keep your system running smoothly with proactive maintenance and infrastructure management
← Back to HomePlatform Maintenance Plans
Maintenance plans help keep your system running smoothly and major upgrades are kept to minimum. Making small changes over time ensures consistency and reliability, and quick rollouts. Pricing scales based on your infrastructure size and complexity.
📊 Understanding Infrastructure Sizes
Small
- 1-2 environments
- 5-10 AWS services
- Single region
- Basic monitoring
Medium
- 3-4 environments
- 10-25 AWS services
- Multi-region or HA
- Advanced monitoring
Large/Enterprise
- 5+ environments
- 25+ AWS services
- Multi-region with DR
- Complex monitoring
💳 Pay-As-You-Go — $225/hr
Without a maintenance plan, all work is billed at our standard hourly rate with no commitment required.
- Prior authorization required for all maintenance work
- Overhauls, changes, and upgrades will be required based on service changes in AWS
- Failure to do upgrades can increase hosting fees based on AWS support fees
- Example: MySQL 8.0 End of Life - Extended support kicks in August 1, 2026 (Learn more)
Or commit to a maintenance tier for significantly reduced hourly rates:
Tier 1: Essential Care
Light maintenance for smaller infrastructures
Rate varies based on infrastructure size
- IaC patching and updates
- General AWS housekeeping
- Quarterly update review - System performance overview
- Hosting architecture suggestions and resource optimization
- Backup and restore strategy planning
- Disaster & Recovery strategy development
- Discounted emergency rate for urgent issues
Best for: Small infrastructures needing periodic updates and strategic guidance.
Tier 2: Standard Care
Comprehensive maintenance for growing infrastructures
Rate varies based on infrastructure size
Everything in Tier 1, plus:
- Monthly AWS updates + dependency and pipeline updates
- ECS/ASG tuning (optimizing traffic response and scaling)
- MySQL version migration (8.0 → 8.4) included
- Security and architecture best-practice checks
- Monitoring & Alert notification setup
- Health page implementation (system disruption awareness)
- Playbooks / Runbooks (disaster response procedures)
- Emergency response with reduced hourly rate
Best for: Medium infrastructures requiring regular updates, monitoring, and proactive maintenance.
- Centralized Docs and Task Management (Jira & Confluence - subject to license fees, or GitHub Docs Repo and Projects - free)
Tier 3: Fully Managed
Complete, proactive DevOps partnership
Rate varies based on infrastructure size and complexity
Everything in Tier 2, plus:
- Comprehensive infrastructure management with proactive monitoring
- Priority emergency response with fastest response times
- Load/performance testing, prep, and optimization
- Annual architecture review and roadmap planning
- Cost optimization analysis and recommendations
- Fast Re-Deployment capabilities for AWS AZ or regional outages
- Fast Failover capabilities for AWS AZ or regional outages, including automated switchover and rollback for critical services
- Always On Multi-Region with automatic load balancing and geo-replication for zero-downtime operations across multiple AWS regions.
- Disaster recovery planning and testing
- Security auditing and compliance monitoring
- Advanced performance tuning and optimization
- Continuous security monitoring and threat assessment
- Proactive vulnerability management and patching
- Comprehensive security hardening and configuration reviews
- Dedicated support with regular strategic planning sessions
Best for: Large/Enterprise infrastructures requiring complete DevOps partnership and high availability guarantees.
💰 Pricing Examples
Here are sample monthly costs to help you understand how infrastructure size impacts pricing:
Small Infrastructure
8 hrs × $165/hr = $1,320/mo
Tier 2 Example:
15 hrs × $150/hr = $2,250/mo
Medium Infrastructure
10 hrs × $185/hr = $1,850/mo
Tier 2 Example:
18 hrs × $165/hr = $2,970/mo
Large Infrastructure
20 hrs × $175/hr = $3,500/mo
Tier 3 Example:
30 hrs × $145/hr = $4,350/mo
These are examples only. Your actual pricing will be determined after an infrastructure assessment.
📋 Important Information
Hourly rates are determined by:
- Size and scope of your infrastructure
- Number of environments and AWS services
- Complexity of your architecture and codebase
- Current state and technical debt
- Geographic distribution and redundancy requirements
What's NOT included in maintenance plans:
- Application feature development and enhancements
- UI/UX redesigns or major updates
- New workflow implementations
- Third-party integrations requiring custom development
For development work, see our Development & Feature Work service offerings.
Ready to Get Started?
Let's discuss which maintenance plan is right for your infrastructure and ensure your systems stay secure, performant, and up-to-date.
Contact us to schedule a consultation and get a customized quote for your specific needs.